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Keith Evans
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"The more you know and
understand about your customers and potential customers the better the
chance that you will come up with a powerful advertising idea."
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I Have An Idea!
by Keith Evans
When it comes time to plan your advertising program “I have an idea!” is one of
the most valuable things you can hear. The idea may pop into your own brain or
come from someone you are working with, but it can be the start of something
big.
Ideas are the currency of advertising. It is not that every idea is great, or
even usable. But rather that every powerful advertisement or advertising
campaign begins with a great idea. Mark Twain once said something to the effect
that writing is easy, all you do is sit down and write down what occurs to you.
It is the “occurring,” he said that is hard. Advertising is much the same. It is
easy to fill an advertising page with pictures and words. But if they are not
connected to a plan that is based upon a good idea then most of the ad’s value
is lost. Ideas don’t often come easily.
Years ago the Mars Candy Company developed a chocolate candy encased in a hard
sugar shell that didn’t melt on hot, humid summer days. In those days when air
conditioning wasn’t universal candy sales slowed in the summer because most of
it had to be kept refrigerated.
The new product that came to be known as “M&Ms” solved that problem, but how
could Mars get people to buy them? What chocolate lover could be persuaded to
eat these little candy
pellets?
The company and their advertising agency huddled together to explore the
possibilities. They needed an idea, and thankfully an agency pro came up with
one. It was simple, “M&Ms melt in your mouth, not in your hand.” In one powerful
stroke this marketing idea distinguished M&Ms from any other candy on the market
and proclaimed an important customer benefit. The “melt in your mouth, not in
your hand” idea made the advertising campaign all about the
customer not about the company. The late David Ogilvy, in his “Confessions of an
Advertising Man,” puts it this way, “Your most important job is to decide what
you are going to say about your product, what benefit you are going to promise.”
He didn’t equivocate. “Unless your campaign is build around a great idea, it
will flop,” he warned.
Breeders of registered beef cattle too often design their marketing programs as
if they are in the business of selling cattle or genetics. Cattle and genetics
are available everywhere. What buyers want is the promise of higher income,
reduced workload and improved status. They want their children to win awards in
the show ring. If they are in the commercial cattle business they want the
calves they produce to be sought after by many feedlot operators. Instead of
searching for markets they want feeder cattle buyers to search for them.
Since your customers and potential customers can buy cattle anywhere, you need
to determine why they should be interested in patronizing you. Never mind
that you have more big EPDs than your competition. That’s like having chocolate
pellets encased in a hard sugar coating. The question is how should you market
cattle that have excellent EPDs? Cattle EPDs are a product. A good marketing
idea turns this product into benefits for the buyer.
Where do great ideas come from? No one is sure. They can spring from the
subconscious, seemingly unprovoked. One advertising genius said that ideas often
came to him while he was shaving. Some people keep a notepad by their bedside to
write down ideas that come to them in the night. Great ideas sometimes seem to
come by chance, but as Louis Pasteur the 19th
century French scientist is reported to have said, “Chance favors the prepared
mind.”
The more you know and understand about your customers and potential customers
the better the chance that you will come up with a powerful advertising idea.
You have to understand needs, wants and ambitions of your customers and
potential customers. Big advertising agencies conduct expensive research before
planning a campaign. You probably can’t afford
this kind of research, though you can do it yourself, one-on-one with the people
you want to serve.
Top registered cattle marketers also understand the beef cattle business from
top to bottom. Too many use the excuse that there is not enough time to read
books, magazines or research bulletins. Registered breeders tend to associate
with each other. State and local breed association tours often spend most of
their time visiting other registered herds or commercial herds that use
their breed of cattle. Marketers need to know what the rest of the beef world is
doing in order to be truly informed about our business. The cattle producers who
aren’t using your seedstock or even your breed of cattle may have something to
tell you. The
best advertising ideas come to those who are prepared. Write down every
advertising and
marketing idea that occurs to you even if it sounds crazy or off the wall. You
can select the most productive idea or ideas later. Remember it is the
“occurring” that is difficult. So be ready to act when you or someone else
exclaims, “I have an idea.”
Copyright Keith Evans, 2005
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